Yes. SROYAS offers free standard shipping on all U.S. orders. There is no minimum purchase requirement for standard U.S. shipping. Any applicable taxes are shown at checkout.

How long will my order take to arrive?

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped from our U.S. fulfillment warehouse, delivery typically takes approximately 5–8 business days.

You’ll receive a shipping confirmation email with tracking information once your order is on the way. Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other circumstances outside our control.

Once your order has shipped, we will send a shipping confirmation email with your tracking number and tracking details.

You can also use the Track Order page on our website to check the latest available shipping updates. Please note that tracking information may take some time to update while your package moves between fulfillment and carrier networks.

Yes. Eligible products may be returned within 14 days of delivery.

To qualify for a return, the product must be unused, unworn, unwashed, in its original condition, and include its original packaging, accessories, and tags where applicable.

Please contact our customer support team before sending anything back. Once your return is approved, we will email you the return instructions and a prepaid return shipping label.

You may request to cancel your order within 24 hours of purchase, as long as the order has not already been processed, fulfilled, or shipped.

If you need to make a change or request a cancellation, contact us as soon as possible at customersupport@sroyas.com and include your order number. Once an order has entered processing or has shipped, cancellation may no longer be possible.

Please contact us within 7 days of delivery if your item arrives damaged, defective, or different from what you ordered.

Send your order number along with clear photos of the product and packaging to customersupport@sroyas.com. Our team will review the issue and, where applicable, arrange an appropriate replacement or refund.

No, we currently do not offer exchanges.

Yes. SROYAS uses a Shopify-powered checkout and trusted payment services to securely process customer orders. Your personal information is handled according to our Privacy Policy and may be processed by Shopify and other service providers required to operate the store, process payments, and fulfill orders.

We offer multiple supported payment methods displayed at checkout, which can include major credit cards and digital payment options. Available methods may vary depending on your device and checkout location.

Our customer support team is available to help with product questions, orders, shipping, tracking, cancellations, returns, and general inquiries.

You can email us at customersupport@sroyas.com or use the Contact Us form on our website. We aim to respond promptly during our customer support hours.