Decorative basket DKD Home Decor Natural Seagrass

Orders are processed within 1–3 business days after payment confirmation. Delivery times vary by location and shipping method. Shipping costs are calculated at checkout, and tracking details are provided once your order ships.

Orders may be shipped in multiple packages if they contain multiple items.

Changes or cancellations are allowed within 24 hours before shipping. Any lost or damaged items must be reported within 7 days of delivery. Shipping times are estimates and may be affected by courier delays, customs, or incorrect address details.

We offer a 30-day return policy. Items must be unused, in original packaging, with tags, and proof of purchase. To start a return, contact support@sroyas.com. Returns without prior approval cannot be accepted.

Damaged or Wrong Items:

Inspect your order upon arrival and contact us immediately if there are defects, damages, or mistakes.

Non-returnable Items:

Perishable goods, custom/personalized products, personal care items, hazardous materials, flammable liquids, sale items, and gift cards cannot be returned.

Exchanges:

Return your item first, then place a separate order for the new item.

Refunds:

Once your return is received and approved, refunds will be processed to your original payment method within 5–7 business days.

All payments on SROYAS are 100% secure and encrypted.

We support major payment methods and never store your card details.
Shop with confidence knowing your data is protected.

Our support team is available 24/7. For any questions about your order, shipping, or products, please contact us via our Contact Page or email us at support@sroyas.com. We’ll assist you as quickly as possible.