59-Piece Tool Set – Model STT-059 | Portable DIY Kit

All payments on SROYAS are 100% secure and encrypted.

We support major payment methods and never store your card details.
Shop with confidence knowing your data is protected.

All orders ship FREE to the United States and Canada using standard shipping.

• Orders are processed within 1–3 business days after payment confirmation
• Estimated delivery time: USA 3–8 business days, Canada 7–14 business days
• A tracking number is sent once your order ships (tracking updates may vary)
• Orders are fulfilled by our global partners and delivered by local carriers

Shipping times are estimates and may vary due to customs, weather, or carrier delays.

Please ensure your shipping address is complete and accurate.

📧 Questions? Contact us at customersupport@sroyas.com

SROYAS, we want you to shop with confidence. If you’re not satisfied, you may be eligible for a return or refund.

• Requests must be made within 14 days of delivery
• Email: customersupport@sroyas.com with your order number and reason
• Do not return items without approval and instructions

Return Shipping

• Free for defective, damaged, or incorrect items
• Other returns may require customer-paid shipping
• Original shipping fees are non-refundable unless the issue is our fault

Non-Returnable Items

• Used, worn, washed, or damaged items
• Hygiene-sensitive, consumable, customized, or promotional items
• Items marked non-returnable on the product page

Refunds

• Issued after approval and inspection (if return is required)
• Processed within 5–10 business days (bank posting may take longer)
• Refunds go to the original payment method

Unauthorized or late requests may not be accepted.

📧 Questions? customersupport@sroyas.com

Question: What products does SROYAS offer?

Answer: SROYAS offers trending and practical products in Pet Care and Home Essentials collections, updated regularly based on availability.

Question: Do you ship internationally?

Answer: Currently, we ship only to the United States and Canada.

Question: How long does shipping take?

Answer: Order processing usually takes 1–3 business days.

Estimated delivery times:

• United States: 3–8 business days
• Canada: 7–14 business days

Delivery times may vary slightly due to carrier or customs processing.
You will receive tracking details once your order has been shipped.

Question: How can I track my order?

Answer: Once your order is shipped, you will receive an email with your tracking information.

Question: What payment methods do you accept?

Answer: We currently accept payments through PayPal.
PayPal allows customers to pay using their PayPal balance or supported credit and debit cards, depending on availability in their country.

All transactions are encrypted and processed securely.

Question: Can I cancel or change my order?

Answer: Orders can only be modified or cancelled within 12 hours of placing them.
Please contact us as soon as possible at customersupport@sroyas.com.

Question: What is your return and refund policy?

Answer: We offer a 14-days return policy on eligible items.
Products must be unused and in their original packaging.
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.

Question: What should I do if my order arrives damaged?

Answer: Please email customersupport@sroyas.com with:

• Your order number
• Clear photos of the damaged item

Our support team will assist you promptly.

Question: Why hasn’t my order arrived yet?

Answer: While most orders arrive within the estimated delivery timeframe, delays may occasionally occur due to carrier or customs processing.
If your order is delayed, please contact our support team for assistance.

Question: Are my personal details safe?

Answer: Yes. We use secure technology to protect customer data. Your personal information is never sold or shared with third parties.

Question: How can I contact customer support?

Answer: You can contact us at:
📧 customersupport@sroyas.com
We usually respond within 24 business hours.

Question: Do you offer discounts or promotions?

Answer: Yes, we occasionally run promotions and special offers. Follow us on social media or subscribe to our newsletter to stay updated.